Scheduling will be completed after the order is made. While we try and fulfill every date requested however resources may not be available and alternative dates will be offered.
Important Information Before & After The Shoot
If we need to create a new virtual tour skin or update a current one we will ask for the description, location information, details for tour contact, among other things. We will need a high resolution logo, color schemes including #hex reference codes. We normally ask for a headshot or images of the location or property interior / exterior. If you have selected a basic skin for the tour (no branding) then we can skip this step.
Tours take anywhere from 1 to 3 hours to shoot depending on size and how easy it is to get around, we ask clients observe our staging outlines here.
If you haven’t got access to our project platform you can sign up here which is required, in case you want to make changes or just check on progress.
Tours normally are delivered within 10-15 business days of the shoot completing unless large scale graphics and design is required. All national work orders that need additional graphics and custom design will be sent an estimated invoice within 72hrs, if further information is required we will reach out to you for that within 36hrs of the order being placed.
After your tour is created we get to work with the design part, if you are a returning client all updates and graphics changes are charged at $140 per hour, unless you have chosen a basic skin (no branding) then there is no charge.
All virtual tours can be self hosted, if you want us to host please be aware the subscription is required at $10 per tour, per quarter, billed quarterly. Terms and conditions apply, hosting & design fees maybe applicable.
If you need virtual tours for New York, New Jersey or Pennsylvania, Connecticut click here.
This map will help you see where our network of fully insurance real estate photographers are located, if you are seeking virtual tours in a dark blue area we may need some time to schedule and offer some dates.